Service Level Agreements
Service Level Agreements
Service Level Agreements (SLAs) play a vital role in delivering consistent, reliable service to dealerships. At BAS, we offer flexible SLA options designed to ensure accountability across the key areas that matter most to your business.
Our agreements commit us to performance standards, helping minimise delays and build trust—especially when managing high-volume throughput. Each service provided under our SLAs is backed by clear warranty terms and support responsibilities, reducing risk and liability for the dealership while enhancing overall customer confidence.